FAQS

It’s easy- All you have to do is create an account and begin earning! Click here to get started!
Congrats! You’re already halfway there. Click the rewards icon in the bottom right of your screen to start having your purchases count towards points!
Earn points when you shop in-store or online at urbanfitco. For every $1 spent, members receive 1 point towards rewards & benefits.
Yes! Thank you for being our friend even before we created URBANFIT REWARDS. Contact us at rewards@urbanfitco.com to receive your points.
You can track your points during your URBANFIT REWARDS journey by visiting the REWARDS tab of your account and viewing the REWARDS BANK.
We truly appreciate each and every purchase you have made with us. This program is our way of saying ‘thank you’ and give you something special. All transactions from November 23, 2018 will be tracked and all accounts will be given 50 points after creation.
No. All returned merchandise will result in points being deducted from your account.
Once you enroll in our program, you are a MEMBER for life. The REWARDS you earn will expire after three months.
Once members have earned 1,000 points, they will automatically become an URBANFIT VIP. VIPs will receive additional benefits and perks such as early access to new arrivals and free economy shipping on all purchases. Your VIP status will last for one year.
Email your receipt to rewards@urbanfitco.com to receive points for all in store orders. *Allow 72 hours for the points to appear on your account.