All orders placed within the continental United States will be delivered within 5-7 business days (unless otherwise noted on specific products). Please allow for up to 72 hours for order processing. Shipping is free for orders over $150 shipped within the continental united states. Free return shipping within 30 days of order receipt for all orders placed within the continental United States.
Orders placed will be charged the corresponding shipping fees selected by the purchaser. All items are sent via united parcel service (ups). Orders being shipped to Alaska, Hawaii, apo, fpo, and US Territories including Puerto Rico, Guam, US Virgin Islands, American Samoa, Northern Mariana Islands, and Micronesia are considered non-domestic and are subject to longer ship times. No shipping guarantees on backordered items. UrbanFitCo is not responsible for delays in shipping or delivery that result from factors outside its control such as inclement weather, acts of god, or any other shipper related issue(s). Under any circumstance, UrbanFitCo is not responsible for incidental or consequential damages.
You have 30 days from your order date to request a return. Please make sure that all items are unworn with the original tags attached. If the original tags are not attached the return will not be processed. All returns will be refunded in the form of the original payment. All items are returnable, with the exception of the following:
• Items marked FINAL SALE
• Water Bottles
• Hair Ties
Any item marked final sale is not eligible for refund or exchange.
Currently we do not accept exchanges.
Shipping & Handling Charges
For free return shipping within the continental united states you must use the return label that was provided with your purchase. We do not refund original shipping and handling cost and we do not accept cod deliveries. Customers located outside of the continental united states are responsible for return shipping costs. shipping charges on expedited orders are not refundable.